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Service & Maintenance

We protect your store against breakdowns and malfunctions.

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A professional on-call service & maintenance offer

 

Your local supplier or refrigeration technician can't solve a problem or is simply unavailable? 

If you operate one or more stores, our service & maintenance offer ensures the complete availability of our national service partner network.

Whether it is for an urgent same day response or a pre-planned service & maintenance visit our authorised technicians are always on call to help resolve and prevent breakdowns and faults in your refrigerated cabinets and refrigeration systems.

We offer bespoke maintenance plans to suit your needs; but as standard you will benefit from special call-out fees as well as high-quality technical assistance.

Benefits and features you will not want to do without:

  • On-call intervention (same-day or pre-planned)
  • Selected and qualified service partners for high-quality maintenance
  • Fixed and advantageous call-out costs
  • 24-hour call centre

With our service & maintenance offer you also get:

  • Arneg Connect

    Arneg Connect provides professional assistance for your store, 24h hours a day, 365 days a year.

    The service lets you make voice calls to request assistance through a centralised virtual platform.

    Whenever you make a call, you will be put in touch with a technical assistance and support operator dedicated to your own store.

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  • Arneg Connect provides professional assistance for your store, 24h hours a day, 365 days a year.

    The service lets you make voice calls to request assistance through a centralised virtual platform.

    Whenever you make a call, you will be put in touch with a technical assistance and support operator dedicated to your own store.